Abdirahman

Customer Service Representative
23 客户成功/解决方案/客户代表/销售运营/售后客服/咨询热线客服/电话客服/网络/在线客服/客服专员/客服经理/主管/UI设计/视觉设计/平面广告设计/平面设计/CAD设计/制图/3D设计住在 瑞典国籍 瑞典
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简介

Hello! I wanted to express my great interest in the open position at your company. I hope and believe that my profile could be of interest to you. I am a positive 24 year old with around 4 years of work experience,having worked for a period at Gyllensvaans and most recently at Volvo. I am currently working at Klarna Bank AB. I am now looking forward to new challenges and a new job – PREFERABLY WITH YOU! You will get a colleague who: · Can work well independently but is also a great team player · Is cheerful, positive, and service-oriented · Has a Forklift License (A+B, Swedish Standards) · Is a quick learner and eager to develop · Is accustomed to a fast-paced environment · Appreciates order and structure · Is thorough yet efficient · Always wants to do a good job and can easily adapt to new environments I hope that with these words, I have captured your interest. I look forward to meeting you and having the opportunity to tell you more about myself. Kind regards, Abdirahman Shire

工作经历

  • Customer Service Representative

    Klarna Bank AB
    2023.11-至今(2 年)
    •Provided customer support via phone, email, and chat, handling inquiries related to payments, invoices, complaints, and technical issues. •Ensured high customer satisfaction by delivering solution- oriented and efficient service. •Managed complaints and escalated cases to relevant departments when necessary. •Contributed to improving internal processes by providing feedback based on customer interactions.
  • Assembly Technician

    volvo cars skovde
    2022.07-2023.11(1 年)
    •Assembled engine components and performed quality inspections. •Maintained high-quality standards while working under tight deadlines. •Developed teamwork and stress-management skills. Reason for leaving: Redundancy due to company downsizing.

教育经历

  • Ållebergsgymnasiet

    Industrial & Civil Engineering
    2019.08-2022.06(3 年)
    •Actively engaged in workshops on civil engineering software tools. •Completed coursework in project management methodologies. •Participated in collaborative design projects that simulated real-world engineering challenges. •Achieved improvement in material efficiency through innovative design strategies.

语言

瑞典语
母语

证书

Driving license
2021.02
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