工作经历

• English tutor

  Freelance job Hybrid

  2021.01-2024.09

  (4 年)

  Provide language instruction in reading, writing, speaking,and listening. Monitor student progress and provide ongoing feedback and support. Foster a supportive learning environment to enhance student confidence and success.
• Call center supervisor (Customer Service Supervisor)

  Performance sourcing

  2024.07-2024.08

  (2 个月)

  Translate clients documents from english-frensh clients to arabic Supervised customer service agents and handled complex customer inquiries. Managed daily operations and ensured high levels of customer satisfaction.
• Customer service Representative

  Performance Sourcing

  2024.01-2024.06

  (6 个月)

  Making calls with prospects. Handling prospects’ objections and diagnosing their needs in order to provide them with the appropriate solution. Scheduling appointments. Translate clients documents from english-frensh clients to arabic
• Laboratory Technician (Internship)

  Provincial Hospital of sidikassem

  2022.08-2022.09

  (2 个月)

  Conducted laboratory tests and assisted with research projects. Analyzed data and wrote reports based on results.

教育经历

• Shandong university of science and technology

  Mandarin Chinese language

  2024.09-2025.07

  (1 年)

  Focused on learning Chinese (HSK3) and developing communication skills. Studying Chinese culture and language to improve professional and personal integration in China
• UNIVERSITY IBN TOFAIL, KENITRA, MOROCCAN

  ANIMAL BIOLOGY AND REPRODUCTION

  2020.09-2024.07

  (4 年)

  Specialized in animal biology and reproduction. Completed a final project on addiction, conducting research, data analysis, and report writing. Gained laboratory and scientific research skills
• lycee mansour eddahbi , sidi kacem, morocco

  LIFE AND EARTH SCIENCES

  2019.09-2020.07

  (1 年)

  Studied core scientific subjects including physics, chemistry, and biology. Developed analytical and problem-solving skills

语言

证书