Ataur's 简历

Ataur

Computer/Laptop/Ipad- Hardware And Softwares Technician

男

28 岁

售前技术支持/售后技术支持/解决方案/客户成功

住在广州

国籍印度

简介

Dedicated Computer Technician with strong skills in hardware troubleshooting, software installation, and technical support with next level quality. Proven ability to diagnose and resolve complex technical issues effectively. Hardworking Computer Technician with exceptional insight regarding malware, cyber threats and ways to deflect violations from systems and networks. Diligent employee with expertise upgrading networks, software, applications and hardware. Skilled Computer Technician with comprehensive experience in troubleshooting, repairs, and system installations. Strengths include diagnostic skills, customer service, and a solid understanding of computing hardware and software. Previous roles have seen consistent resolution of technical issues, ensuring optimal system performance and minimizing downtime.

工作经历

OWNER
A R COMPUTER MANAGEMENT CENTER
2014.05-至今
(11 年)
Self (Full-Time) Diagnosed hardware and software issues for various computer systems. Installed operating systems and software applications efficiently. Provided technical support to clients via phone and in-person. Conducted routine maintenance on computers and peripherals regularly. Assembled and upgraded computer hardware components effectively. Educated clients on basic computer usage and troubleshooting techniques. Managed inventory of computer parts and supplies systematically. Collaborated with clients to understand their technical needs and solutions. Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops. Performed basic network troubleshooting and maintenance activities. Installed, configured and maintained computer hardware, software systems, networks and peripherals. Upgraded computers with new hardware components like processors, RAMs. Resolved customer complaints regarding the performance of their computers or other devices. Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules. Troubleshot devices to identify and solve issues with hardware or software performance. Configured computers to network drivers and connected to printers and other peripheral equipment. Created backup images of customers' data files onto external storage devices. Troubleshot complex technical problems related to hardware components, operating systems and applications. Diagnosed issues with existing computer systems and identified solutions to resolve them. Provided technical support for client inquiries via telephone and email. Identified hardware issues caused by component failures using approved diagnostic tools. Identified and eliminated computer viruses and threats, implementing measures to protect against future data breaches. Built custom PCs based on customers' specifications using various components from different manufacturers. Coordinated with hardware and software vendors to obtain warranty services, external technical support and replacement products. Maintained accurate records of service calls in a database system. Utilized password reset utility to unlock units with BIOS password locks. Diagnosed and resolved hardware and software issues efficiently. Updated software versions with patches and new installations to close security loopholes and protect users. Installed new systems and components according to service orders and manufacturer instructions. Inspected damaged, worn and faulty parts and performed appropriate adjustments and replacements. Offered repair or service options to help customers make decisions. Called and consulted with clients regarding equipment details, needs and problems. Replaced defective mechanical and electrical parts with soldering irons following diagrams.

教育经历

Institue
Intermediate
2014.04-2016.03
(2 年)
Intermediate have completed in 2016 from UP Board from ERAM DEGREE COLLEGE, INDIRANAGAR, LUCKNOW , INDIA
High tech Computer Education
ADVANCED IT & COMPUTER TECHNICAL EDUCATION
2012.01-2012.12
(1 年)
Software installation | Hardware troubleshooting | Technical support | Problem resolution | Data backup | System diagnostics | Apple ios | Mac OS installation | Hardware repair | Hardware installation | Operating system testing | Computer assembly | Server installations | Hardware and software installation | Printers and peripherals installation | Software updates | System testing | Help desk support | Network testing | System upgrades | Peripheral repair | PC refurbishment | Software applications | Operating system expertise | Computer troubleshooting | Software patching | Remote support | Hardware configuration | Software licensing | Desktop and laptop installations | Peripheral device installation | Installation and repair | Data Recovery