工作经历

• Sales Manager

  SELF EMPLOYED - TI AMO (SKIN CARE)

  2020.02-2024.04

  (4 年)

  · Because it was my company I covered all the functions that needed to fill to make it work
• Barista

  Bistro Bar, BUDDHA BOWL

  2018.12-2019.10

  (1 年)

  Achievements & Responsibilities: · Promoted coffee consumption by educating customers, selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies · Welcomed customers by determining their coffee interests and needs · Educated customers by presenting and explaining the coffee drink menu, answering questions · Sold coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates · Prepared and sold coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, coffee latte, and cappuccino · Generated revenue by attracting new customers; defining new and expanded services and products · Maintained inventories by replenishing coffee bean supply, stocking coffee brewing equipment · Maintaining supplies, pastries, and cookies for coffee bar · Kept equipment operating by following operating instructions, troubleshooting breakdowns. · Maintaining supplies; Performing preventive maintenance; Calling for repairs · Maintained safe and healthy work environment by following organization standards and sanitation regulations · Improved quality results by studying, evaluating, and re-designing processes; implementing changes: maintaining and improving the appearance of the store and coffee bar · Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Kitchen Porter / Waiter

  Restaurante LA SIBILLA

  2015.03-2018.10

  (4 年)

  Achievements & Responsibilities: As Kitchen Porter: · Keeping kitchen areas clean and sanitized · Washing all cooking tools and utensils fast · Supporting kitchen staff by taking on food prep tasks · Keep all kitchen work surfaces (counters, sinks, stoves, walls) clean and sanitized · Sweep and mop floors at the beginning and ending of shifts · Be ready to clean up spills to avoid hindering operations · Wash cookware, utensils and cutlery fast to keep them in rotation · Arrange equipment and ingredient deliveries · Keep the food and supply storage areas organized · Take out the garbage · Help with routine food prep tasks (such as peeling and chopping vegetables) when needed · A fast learner with an interest in kitchen work · The ability to stand for long hours · Willingness to adhere to health and safety rules · Good organizational skills · The ability to work unsupervised in a busy environment · Patience and cool headedness As waiter: · Proactively took orders and served food and beverages to guests and always took care of guest satisfaction delivering the perfect service experience · Adhered to timing standards for products and services · Looked for ways to consolidate service and increase table turns · Presented menu, answer questions and make suggestions regarding food and beverage · Served the guests in an accommodating manner and provided suggestive sales approach · Familiar with all food liquor, beer, wine and retail offered · Followed all cash handling policies and procedures to ensure a good integrity applied to work · Report to property on time and in proper uniform
• Receptionist / Manager

  Hair Salon, TREVOR ROY

  2005.05-2012.09

  (7 年)

  Achievements & Responsibilities: · Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival · Booking and confirming appointments via phone and email · Processing transactions (cash and credit cards) and issuing receipts · Oversee daily salon operations · Hire and train beauticians as needed · Organize employees’ shifts, considering peak times and seasonality · Order beauty products, like creams and essential oils and replenish stock · Arrange for regular maintenance services for all equipment · Apply hygiene practices across all beauty stations · Ensure all beauty treatments meet high quality standards · Maintain staff records, including salaries and working schedules · Promote services, products and discounts on social media · Keep updated records of costs and revenues (e.g. daily, monthly and quarterly) · Run online competitions and offer discount packages to attract new customers

教育经历

• I.I.S.S. “A. RIGHI” in Cerignola

  Diploma of Industrial Perit (Informatic and communication)

  1995.09-2000.08

  (5 年)

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