工作经历

• Interpreter (English ↔ Russian)

  LanguageLine Solutions (Freelance

  2024.08-至今

  (1 年)

  • Interpret an average of 15–20 sessions daily for major hospitals, insurance carriers, telecom providers, utility companies, and federal/state government agencies. • Provide trauma-informed OPI & VRI for domestic violence and suicide prevention services under government contracts, ensuring complete neutrality, confidentiality, and participant safety. • Consistently exceed QA benchmarks at LanguageLine Solutions, achieving a 98%+ accuracy rate in medical, legal, and technical terminology within tight turnaround windows.
• Head of Sales Team & Training Manager

  Black Eagles

  2023.06-2024.08

  (1 年)

  • Lead and coach a 25-member sales force; designed training programs that boosted quarterly revenue by 18%. • Implemented performance dashboards and data-driven strategies, increasing key-account retention to 95%.
• VIP Client Account Manager

  Digitain LTD

  2023.01-2023.06

  (6 个月)

  • Managed high-value iGaming accounts; reduced support-ticket resolution time by 25% through workflow optimization. • Launched client engagement initiatives that grew upsell revenue by 12%.
• Financial Manager

  PayBack LTD

  2022.08-2023.01

  (6 个月)

  • Reconciled and processed international payments (checks, wire transfers, EFT), maintaining 100% on-time settlements. • Streamlined month-end close processes, cutting close time by 30%.
• General Manager

  HGI Tech

  2021.10-2022.08

  (1 年)

  • Oversaw daily operations for a 50-employee tech firm; led cross-functional teams and negotiated $100K+ international contracts.
• Senior Sales Manager

  AFS Marketing

  2020.02-2021.10

  (2 年)

  • Crafted and executed market-entry strategies, increasing market share by 22% within one year.
• Freelance Translator & Interpreter

  Freelance

  2019.02-2021.08

  (3 年)

  • Delivered simultaneous interpreting and document translation for 50+ conferences, technical meetings, and guided tours (Armenian/English/Russian). • Managed end-to-end localization of legal, scientific, and commercial materials, collaborating with SMEs to guarantee 100% terminological precision. Additional Experience

教育经历

• Yerevan State University

  Linguistics: English and French languages and literature

  2016.09-2020.06

  (4 年)

  BA's in Linguistics

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