Moses's 简历

Moses

Customer Service Agent

男

28 岁

客服专员

住在肯尼亚

国籍肯尼亚

简介

Customer-focused professional with over 5 years of experience working at Hamad International Airport. Skilled in delivering excellent service in fast-paced, multicultural environments. Fluent in English and German, with strong problem-solving and interpersonal skills. Now seeking to contribute to a dynamic team where customer satisfaction and professionalism are valued.

工作经历

Customer Service Agent
FMM, Hamad International Airport
2019.11-2025.04
(5 年)
Delivered exceptional service to international passengers in a busy airport setting Assisted travelers with inquiries, directions, and special assistance requests Maintained up-to-date knowledge of airport procedures and safety regulations Helped resolve customer issues calmly and efficiently under pressure Collaborated with a diverse team to ensure smooth airport operations

教育经历

emusire high school - kenya
Kenya Certificate of Secondary Education (KCSE)
2011.01-2015.12
(5 年)
Completed secondary education with a strong foundation in communication, problem-solving, and teamwork. Actively participated in school activities that built interpersonal and leadership skills. Gained discipline and time management abilities that support excellent customer service.