 Work closely with Lexmark’s large account sales force to identify where applications and solutions could improve customer’s business efficiency and reduce operating costs  Knowledge of different business processes acquired through various consulting projects performed for strategic customers especially in the Banking and HealthCare industries  Present business cases and assessment findings to all levels of management  Assisted with large-scale implementations and assessments at customers’ sites throughout Canada  Lead Consultant, managing several large-scale consulting projects (2000+ assets) such as Bank Of Montreal, Bank of Nova Scotia and Facilicorp

 Track and expedite orders, provide quotes, process orders, provide sales literature, process returns and replacement shipments, assist in collections  Customer service in both English and French  Continuous Product Learning

 Responsible for the review, negotiation, set-up, registration of any defined contribution pension  Investigated and resolved complex compliance testing  Pension calculations, cheques preparation and review  Assisted with defined contribution plan administration, including wire transfers, data files and audit of contributions

 Conducted marketing calls to develop personal portfolio  Expanded candidates database through advertising, networking and recruiting  Pre-screened and interviewed potential candidates based on employer’s requirement  Conducted background and reference checks on candidates

Bachelor of Commerce (Finance and Accounting) with Minor in French