Led end-to-end project management, ensuring successful delivery within scope, budget, and timeline. • Collaborated with stakeholders to define project objectives, scope, and requirements aligned with business goals. • Conducted thorough vendor selection processes, evaluating potential partners based on expertise and fit with organizational needs. • Developed and executed comprehensive project plans, including resource allocation, scheduling, risk management, and quality assurance. • Oversaw all aspects of the implementation process, coordinating activities across multiple locations and international teams. • Provided guidance and support to project team members, fostering collaboration and accountability throughout the project lifecycle. • Monitored project progress and performance, proactively identifying and addressing issues to ensure timely resolution and mitigate risks. • Facilitated effective communication and stakeholder engagement, providing regular updates, reports, and presentations. • Managed post-go-live activities, including system optimization, user training, and ongoing support to ensure a smooth transition and user adoption. • Drove continuous improvement initiatives, leveraging strategic planning and best practices to enhance future project delivery and organizational effectiveness.

Prepared and delivered lecture guides to undergraduate or graduate students on topics such as business strategy, Principles of Marketing, leadership, critical review, research development, and Thesis Paper. • Evaluate and grade students' class work, assignments, and papers. • Initiate, facilitate, and moderate discussions with individual students.

Performed in 2 positions as Project Coordinator and Quality Assurance involved in different sectors monitoring each project's progress and creating project status reports for project managers of Myanmar Country with Huawei Global HQ. • Owned the Quality Management function, overseeing end-to-end responsibility to fulfil requirements in the network assurance work plan and ensure service delivery quality and reporting. • Played a pivotal role in transformation and project quality management, implementing knowledge management strategies. • Developed process frameworks, templates, checklists, and document management systems to streamline operations. • Managed program communication and reporting, working closely with cross-functional teams and collaborating with stakeholders to achieve program objectives. • Assisted PMO leader/Director in implementing Huawei's IT projects-related quality framework, policies, and procedures as per compliance and company processes. • Liaised with Huawei HQ Quality Assurance division (Global/Regional/Rep office) to develop quality management systems and reports for IT operations/projects. • Developed reporting dashboards and reports, providing timely updates to stakeholders. • Implemented improvement activities based on audits, learnings, and industry best practices. • Assisted in defining, improving, and updating project management processes, standards, and governance. • Contributed to Quality control and coordinated activities in support of quality objectives. • Continual improvement process on global and local best practices relevant to qualified matrics

Contributed to achieving target revenue, profit, and market retention targets for Roaming & Carrier services. • Conducted strategic planning and analyses of changes in carrier rates, negotiating preferred deals with existing partners, and updating agreements. • Managed partner/client relationships, explored new business opportunities, and resolved technical issues/grievances. • Negotiated rates (e.g., interconnection, IP Transit) with carrier partners and performed traffic management for carrier services. • Initiated and leveraged relationships to negotiate agreements on bilateral wholesale & hubbing voice services. • Ensured adherence to pricing processes and monitored inbound traffic to address any gaps against targets. • Sold termination, international inbound, and other wholesale services to international carriers and operators. • Prepared business plans aligned with organizational strategy and tracked performance against strategic initiatives. • Conducted financial analyses, prepared product costing and pricing reports, and forecasted revenue for Roaming & Carrier services. • Analyzed industry trends, customer behaviour, and technology advancements to develop strategies for product development/enhancement. • Identified potential carrier/roaming partners, negotiated rates, and prepared draft agreements. • Managed SIM card and route management to optimize carrier services/roaming services. • Coordinated with legal, finance, and procurement departments to secure approvals for product offerings. • Facilitated employee training and engagement surveys, sharing knowledge of the telecom industry and business trends.

Presented, promoted, and sold products/services to existing and prospective customers, utilizing solid arguments to demonstrate value. • Conducted cost-benefit and needs analysis to identify and meet customer needs effectively. • Established, developed, and maintained positive business and customer relationships to foster loyalty and repeat business. • Reached out to customer leads through cold calling to generate new business opportunities. • Expedited the resolution of customer problems and complaints to maximize satisfaction and retain customers. • Achieved agreed-upon sales targets and outcomes within schedule, consistently exceeding quotas. • Analyzed territory/market potential, tracked sales, and provided status reports to management. • Supplied management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Graduated with Merit

Graduated with pass