简介

工作经历

• Customer Service Representative

  International Teleperformance – Alexandria

  2020.05-至今

  (5 年)

  Delivered efficient customer service via phone, email, and live chat. Troubleshot technical issues across software and devices. Documented and tracked customer interactions and resolutions. Escalated complex problems to specialized departments. Maintained a high level of customer satisfaction through clear and empathetic communication. Collaborated with cross-functional teams to resolve cases efficiently.

教育经历

• Alexandria University

  Oriental Languages

  2014.05-2018.05

  (4 年)

  Im fluent in 3 languages Hebrew, Arabic and English

语言

证书