Customer Support Specialist for Dutch Market
1.5万 - 2万元/月
全职
1~3年
刷新于 1 个月前
上海
分享
职位职责
Job Responsibilities
Responsible for providing professional and efficient customer service to customers in the Dutch market, ensuring customer satisfaction and actively maintaining the company's brand image;
Proficient in Dutch and English, communicate with Dutch customers in multiple languages via phone, email or online chat tool, answer customer questions, handle customer complaints and provide guidance on product usage;
In-depth understanding of the company's products and services, providing professional solutions to customer needs, and coordinating internal resources to ensure that customer issues are resolved in a timely manner;
Regularly summarize and analyze customer feedback, and provide valuable suggestions for product and service improvement;
Tracking the status of customer orders, ensuring the smooth execution of orders, and providing timely feedback to customers on the progress of orders;
Paying attention to the industry dynamics, competitive situation and customer demand changes in the Dutch market, providing information support for the company's market strategy adjustment;
Maintaining close communication with other departments such as sales, product, technology, etc., to ensure cross-departmental collaboration in solving customer problems;
职位要求
The Successful Candidate:
- Fluency in Dutch with excellent speaking and writing skills
- Detail oriented and ability to work under pressure
- A self-starter with mature and balanced reasoning
- Positive attitude with genuine desire to move forward in career
- Excellent time management and documentation skills
- Works well in a team environment
- Proficient in use of Microsoft Word and Microsoft Excel
- Customer service experience preferred
- Availability for flexible work hours (weekends/evening)
相似的职位
搜索你理想的职位
职位类别
城市或国家
公司基本信息
也看过
Hotel Food and Beverage Manager
Beijing Better Choice Human Resource Co., Ltd.
4.5万 - 5万元/月
全职
北京
保存职位
刷新于 18 小时前
Online English-speaking Foreign Teacher
MISON EDUCATION
面议
兼职
大连
保存职位
刷新于 2 天前
Part-time Online Customer Support (English/Russian/Japanese/Korean/Turkish/Spanish/Portuguese/French/Thai)
Yeehe
面议
兼职
其它
保存职位
刷新于 14 天前
Administrative Specialist/Assistant
Central Airlines
面议
全职
海口, 深圳
保存职位
刷新于 22 天前
Overseas News Editor
Cheetah Mobile
1.5万 - 2万元/月
全职
北京
保存职位
刷新于 1 个月前
Entertainment Anchor
BiMuYu culture media
1万 - 1.5万元/月
全职
成都
保存职位
刷新于 1 个月前
Italian language Teacher
GEOR Global Recruitment (Shenzhen) Ltd.
1万 - 1.5万元/月
全职
Zibo
保存职位
刷新于 2 个月前
Teaching English Online - Up to $26/h - Work from home - Flexible Schedule!
GEOR Global Recruitment (Shenzhen) Ltd.
1.5万 - 2万元/月
全职
Overseas
保存职位
刷新于 3 个月前
Social Media Operation
GEOR Global Recruitment (Shenzhen) Ltd.
1万以下/月
全职
上海
保存职位
刷新于 3 个月前
Virtual Assistant
GEOR Global Recruitment (Shenzhen) Ltd.
面议
全职
Overseas
保存职位
刷新于 5 个月前