Managing an approximate of 60 psychological workers compensation claims for the department of education. Being able to effectively listen to the worker while file noting at the same time. Decision making within the first 7 days once we receive the claim. As a case manager claims are accepted, declined or reasonable excused which means further investigation is required Maintaining the connection with the worker and employer through out the life of the claim to enable workers to return to work Maintaining communication with different providers such as treating doctors treating specialists and rehab consultants As a case manager being empathetic and resilient at the same is required and important .Following workers compensation regulations. Being able to formulate appropriate strategies within the lifetime of the claim for the worker to return to work. Adapting to business innovation, Business Owner-June 2021 to February 2022 Owned a home decoration business selling products online and in a retail environment (shopping centre) .Managing social media, marketing and online website Handling stock control, merchandise display and promotion. CLASSIFICATION:CONFIDENTIAL

Graduated with honours

Hsc graduate with honors