
alexandre
Especialist CX
男21 岁电话客服/网络/在线客服/客服专员/售前客服/售后客服/咨询热线客服/客户成功/商务专员/助理住在 巴西国籍 巴西
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简介
Customer service professional with experience in providing efficient, empathetic, and solution-oriented support. Skilled in using CRM tools, clear communication, and teamwork to ensure customer satisfaction and continuous process improvement.
工作经历
Data Annotator
Cientific AI
2025.01-2025.01
Performed annotation, analysis, and classification of large volumes of data, ensuring
the accuracy and consistency required for AI model training. Adhered to strict
technical guidelines, contributed to algorithm quality, and conducted audits that
strengthened the dataset. Collaborated with cross-functional teams to provide insights
and enhance processes
Especialist CX
SX Negócios
2024.01-2025.01(1 年)
Delivered exceptional customer service with an emphasis on sales and problem
resolution. Maintained high customer satisfaction by addressing inquiries efficiently
and empathetically. Utilized CRM tools like Salesforce and Freshdesk to track and
resolve concerns, and worked with multidisciplinary teams to optimize service delivery
processes.
Sales and Rental Associate
NovaMarka Veiculos, Registro
2023.01-2024.01(1 年)
Provided personalized solutions in vehicle sales and rentals to meet each client's specific
needs. Developed a consultative approach that promoted customer loyalty and
satisfaction. Managed detailed sales and rental reports, contracts, and inventory
control, contributing to operational efficiency and strategic decision-making.
项目
Data annotation
Technical documentation
2025.01-2025.05(5 个月)
artificial intelligence
教育经历
Anhanguera Educacional, Sorocaba-SP, Brasil.
law
2021.01-至今(4 年)
Bachelor of Laws
语言
葡萄牙语
母语
英语
良好
技能
problem resolution
customer service
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联系方式
55****2459
al**@**om

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