• Managed marketplace operations, adjusting prices, shipping, and paid ads to optimize sales on national and international platforms; • Monitored seller performance, analyzing customer behavior data and market trends to drive results; • Optimized the electronics product portfolio, ensuring efficient integrations, strategic listings, and control of stock and prices.

• Translation of banners and meditations from English and Portuguese, for the Hapday wellness website and app; • Google Docs; • SmartCat Tool.

• Provided customer support via chat, phone, and social media, assisting in selecting the best solar energy solutions; • Conducted strategic follow-ups to increase sales conversion and strengthen customer relationships; • Collaborated with the sales team to develop strategies for customer acquisition and retention.

I'm also taking a Digital Marketing course.