Cathlene

Customer Service, Team Manager
32 客服经理/主管住在 菲律宾国籍 菲律宾
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工作经历

Customer Service, Team Manager

Alorica Philippines
2019.11-2025.05(6 年)
• Exposure to different booth camp and programs (including meetings with clients) that enhance leadership and skills • Keeping track of the team's performance and evaluate result. • Provide support and coaching sessions for performance development and career growth.

Customer Service Representative

Alorica Philippines
2015.01-2019.11(5 年)
• Account Specialist (Inbound and Outbound call) • Chat support (Non-voice) • Maintaining good quality of service and customer satisfaction. • Provide solution and recommendation to customer problem.

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