• Proofread and adapted Russian-language content for websites and marketing • Performed data entry and template formatting in Google Sheets & Microsoft Excel • Assisted small business clients with document prep and communication tasks

• Supported small businesses with Ozon and Wildberries marketplace operations • Managed product listings, updated descriptions and prices based on instructions • Tracked order statuses and updated inventory spreadsheets regularly • Created basic reports using Excel functions • Provided remote assistance in Russian and English across email and Telegram

• Provided task-based support to solopreneurs and startups • Helped organize digital assets (images, text, content calendars) • Managed content in Telegram channels and answered user inquiries

Certificate in Management — Open University (UK)

Master’s degree — Moscow State University of Forest (Russia)