Polina

Bilingual Customer Support & Coordinator, Project Assistant (Translation & Coordination)
34 俄语翻译/英语翻译/客服专员/电话客服/网络/在线客服/行政专员/助理住在 法国国籍 俄罗斯
分享

工作经历

Immigration Consultant

Visa for Settlers
2022.01-至今(3 年)
• Provided consulting services to clients for obtaining visas and residence permits in European countries. • Assisted clients with document preparation, including applications, translations, and consulate submissions. • Built partnerships with lawyers and professional translators. Achievements: • Successfully helped over 100 clients obtain visas and residence permits. • Created educational materials to simplify the document submission process. Key Skills: Client relationship management, problem-solving in complex cases, document support, partnership building.

Mortgage Broker

TrendAgent
2020.01-2022.01(2 年)
• Selected and recommended mortgage programs for realtors' clients and submitted applications to banks. • Collaborated with developers and realtors to offer unique client conditions. Achievements: • Secured up to 60 successful mortgage approvals per month. • Optimized the interaction process between banks, realtors, and clients. Key Skills: Mortgage brokerage, application management, collaboration with banks and developers, negotiation skills. and frigates.

Key Account Manager

Vot & Dom
2018.01-2020.01(2 年)
• Managed key accounts, including elite developers and designers. • Analyzed client needs and proposed tailored solutions to meet their requirements. • Developed strategies to increase sales and enhance client retention. Achievements: • Increased sales through effective client engagement and upselling additional services. • Boosted repeat orders by 30% by delivering exceptional customer service. • Optimized client processes, reducing contract negotiation time. Key Skills: Client relationship management, strategic planning, needs analysis, project coordination, sales management.

Project Manager

Center for Personal Development
2016.01-2018.01(2 年)
• Managed projects related to advertising, logistics, and training. • Participated in the development and implementation of social and government programs. Achievements: • Helped create over 1,500 temporary jobs. • Launched the "Unitpost" courier service and "Unitphon" call center brands. Key Skills: Logistics, project management, social initiative implementation, team coordination.

Legal Advisor

Saint Petersburg State University of Civil Aviation
2014.01-2016.01(2 年)
• Drafted and reviewed contracts, representing the university's interests in courts. • Provided legal advice to employees on business and legal matters. Achievements: • Optimized the contract preparation process, reducing approval times by 20%. • Developed internal regulations that improved process transparency. Key Skills: Contract drafting and negotiation, legal consulting, court representation, internal policy development.

教育经历

FutureLearn

DIGITAL MARKETING
2021.10-2022.05(8 个月)
Completed an online certified course in Digital Marketing. Topics included SEO, PPC, social media strategy, content marketing, and campaign planning. Applied knowledge to improve visibility of small-scale projects and client outreach tools.

Saint Petersburg State University of Civil Aviation

Law
2009.09-2014.07(5 年)
Completed a 5-year integrated Master's program in Law with honors. Studied civil, administrative, and labor law, as well as legal writing and contract negotiation. Gained practical experience through university legal clinics and contract review internships.

语言

法语
一般
俄语
母语
英语
熟练
搜索简历
国籍
职位类别
城市或国家
职位
人才
博客
我的