Hu Wen

Business Support Manager
25 人力资源总监/人力资源经理/主管/招聘经理/主管住在 新加坡国籍 中国
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简介

I am a dynamic Business Support Manager who Business support specialist transitioning into AI product management, with strong analytical skills and cross-departmental coordination experience. Passionate about leveraging technology to enhance employee experience and operational efficiency. Engineering and business management background enables effective translation between technical and business requirements.

工作经历

  • Business Support Manager

    Sodexo China Enterprise Management Services Co Ltd
    2023.01-2024.01(1 年)
    Human Resource Management Comprehensive Personnel Inventory: Conducted a thorough inventory of personnel across all departments, verifying the headcount of approximately 3,000 employees and contractors to ensure accurate records and facilitate effective workforce planning. Collaborative Coordination: Worked with administrative staff to monitor personnel changes, develop strategic seating arrangements, and design floor layouts. Successfully managed the relocation of 30 departments, ensuring minimal disruption and a smooth transition for all teams. Effective Change Management: Implemented a robust change management strategy following the relocation, which included distributing all-hands newsletters and creating engaging posters to keep employees informed and motivated. Event Management Company Interna/ Employee-Focused Events: Organizing a variety of events that cater to the needs and interests of employees, including fundraisers, conferences and company-wide celebrations, which are essential for team building and morale. Event Logistics and Staffing: Coordinating all aspects of event planning, from layout design to staff management, ensuring that events are well-staffed and run smoothly. Resource Management: Efficiently allocating resources and providing administrative support to ensure events are cost-effective and impactful. Stakeholder Coordination: Working closely with stakeholders to manage budgets and implement strategies that lead to successful event outcomes which can significantly impact employee perception and company culture. Office Space Management Employee Well-being Focus: Designing office spaces that prioritize employee security, productivity, and comfort, aligning with the company's commitment to a healthy work environment. Data-Driven Layouts: Utilizing utilization statistics and employee feedback to create departmental layouts that optimize space and enhance collaboration. Space Planning Expertise: Managing CAD drawings and overseeing spatial renovations to ensure office spaces meet the evolving needs of the workforce with regular reviews to adapt to changes. Internal Communication and Engagement Unified Messaging: Overseeing internal communications to ensure consistent messaging across all platforms, which is crucial for employee understanding and engagement. Creative Content Development: Designing and producing communication materials such as posters, banners and videos that not only inform but also inspire and motivate the workforce. Digital Communication Strategies: Utilizing EDMs, digital screens, and newsletters to keep employees informed and connected, fostering a sense of community and belonging.
  • Director of the Organization Department and Party School

    Shanghai Jianqiao University
    2019.03-2022.04(3 年)
    Assist students in adapting to the school’s campus environment and diverse cultural setting, and support their cultural integration and problem-solving skills. Provide support for daily activities, including managing attendance, facilitating transitions, and participating in school programmes. Monitor and safeguard students’ psychological well-being and personal safety throughout the school day. Help teachers manage classroom or residential life (where applicable), including organising events and preparing teaching or activity materials. Communicate and coordinate effectively with students, teachers, and other school departments to ensure smooth operations and address student needs.
  • monitor

    Shanghai Jianqiao University
    2018.11-2022.03(3 年)
    Responsible for taking headcounts and managing attendance, assisting teachers with roll calls. Inspecting cleanliness and supervising duty-class schedules to maintain tidiness. Organizing regular class committee meetings and class assemblies, setting agendas, chairing discussions, and taking accurate minutes. Conveying school notices and policies to classmates and reporting class conditions and suggestions back to teachers. Assisting classmates with both academic and daily-life challenges, offering emotional support and guidance. Planning and coordinating cultural, sports, and social class events to strengthen class cohesion and collective pride.

教育经历

  • Shanghai Jianqiao University

    Bachelor of Engineering & Business Management
    2018.09-2022.06(4 年)

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