简介

工作经历

• Senior Business Travel Management Consultant / Operation Manager

  Suhrab Yasir Travel & Tours (IATA)

  2021.01-至今

  (5 年)

  Suhrab Yasir Travel & Tours is known for quality service, efficiency, a wide range of travel products, and the best value for money. • Contributed to team coordination, performance support, client service, and travel planning efforts to help improve workflow efficiency and customer satisfaction. • Conducted comprehensive Performance Management reviews, identifying training needs to elevate staff capabilities and service quality.
• Senior Corporate Travel Consultant / Specialist

  dnata Travel Center (Saudi Arabia)

  2010.01-2021.01

  (11 年)

  dnata is a global travel services company based in Dubai, UAE, and is a subsidiary of the Emirates Group. dnata has a significant presence in Saudi Arabia.  Managed corporate client accounts, delivering tailored travel services that meet diverse organizational needs.  Cultivated and nurtured strong relationships with corporate clients, resulting in high satisfaction rates and increased repeat business.  Advised clients on optimizing corporate travel policies, contributing to more efficient and cost-effective travel management
• Ticketing & Reservation Agent

  Shore 2 Shore Travel & Tourism

  2003.01-2009.01

  (6 年)

  Shore 2 Shore Travel & Tourism was one of the leading inbound and outbound tour operators in Abu Dhabi (UAE). • Leveraged expertise in travel services to effectively sell ancillary products, including flight and hotel bookings, tour packages, and car rentals, enhancing customer satisfaction. • Provided comprehensive travel information to clients, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service. • Utilized problem-solving skills to address customer inquiries and resolve issues promptly, ensuring a seamless travel experience.

教育经历

• University of Peshawar

  Bachelor Degree

  1998.01-2000.12

  (3 年)

  Bachelors of Arts

语言

证书