工作经历

• Front Office Supervisor

  Buffalo Mountain Lodge (CRMR)

  2025.01-2025.11

  (1 年)

  - Supervised front desk operations and team coordination - Resolved guest concerns and ensured premium service delivery - Prepared occupancy and revenue reports - Supported VIP arrivals and special requests
• Brand Ambassador

  Canada Goose, Canada

  2025.04-2025.10

  (7 个月)

  - Represented a global luxury brand to international clientele - Communicated brand heritage and product craftsmanship - Exceeded sales targets and supported visual merchandising - Participated in VIP shopping experiences
• Guest Service Agent

  Emerald Lake Lodge (CRMR), Canada

  2024.08-2025.01

  (6 个月)

  - Managed reservations, billing, and guest communications - Coordinated activities and personalized guest experiences
• Front Desk Manager

  Myconian Collection Hotels, Greece

  2022.04-2022.10

  (7 个月)

  - Managed luxury front office operations and payments - Handled VIP guest issues to maintain satisfaction standards
• Guest Relations Manager

  Myconian Collection Hotels, Greece

  2021.05-2021.10

  (6 个月)

  - Coordinated group bookings and concierge services - Acted as primary contact for guest experience and service recovery

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