services machines of TK Elevator Vietnam Co., Ltd., under the TK Elevator Group - Germany Teamwork Complaint Handling Direct Sales Management MS Ofce CRM Program Communication REFERENCES Vũ Thị Hương Store Manager - Viettrust JSC Vuthihuong@tonmat.com.vn +84-975427066 Nguyễn Đức Giáp Sales Manager - Hoa Sen Group JSC nguyen.duc.giap@hoasengroup.v n +84-913451386 - Connection between the company and customers are using Elevator maintenance service, negotiation, contract signing Maintenance service for customers using the elevator Brand TK Elevator (ThyssenKrupp). Responsible for completion KPI about maintenance contract. - Meet and answer questions and complaints related to The company's maintenance service for customers, guaranteed the interests of customers and the company as committed in signed contract. - Quotation, sale of spare parts for elevators, bear Responsible for completing sales of spare parts deliver. - Carrying out the work of corporations, companies, and leaders requirements are directly related to the quality assurance of translation service provided to customers.

- Taking care and expanding the business market of color coated steel sheet, galvanized thick steel in the North region - Follow up, urge and complete the debt of customers with the company - Making contracts, tracking orders, ensuring sales at the right price, right Company processes and procedures - Update price uctuations, competitors' moves in the market. - Handling customer complaints about defective products

- Monitoring import and export of raw materials for production, assessment quality of raw materials - Monitor consumption of raw materials and report total monthly contract. - Provide import plan, arrange materials accordingly with the actual production situation of the factory - Working with partners, raw material suppliers when available matters arising - Exporting goods ordered by customers within the day, - In charge of supervising the production and supplying samples to market school.