Dear Hiring Manager, I am writing to express my interest in the Customer Service - Inbound Voice. As a multilingual professional with a background in education, communication, and intercultural mediation, I am eager to bring my customer-focused approach and passion for connecting people to your team. Originally from Belgium, I have over ten years of experience working in multicultural environments across Europe and Latin America. I am fluent in English, French, Dutch and Farsi, and speak basic Spanish and Arabic. My professional experience has taught me to communicate clearly, solve problems efficiently, and provide excellent service to clients from diverse cultural backgrounds. Having worked as customer service in both educational and community-oriented roles, I am skilled at understanding people’s needs, listening with empathy, and delivering solutions that make every interaction positive. I am flexible, reliable, and motivated to contribute to a company that values global communication and cultural understanding. Thank you very much for considering my application. I would be delighted to bring my multilingual skills and international experience to your organization. Warm regards, Reza Farnoud