Customer Relationship Specialist
15000 人民币~20000 人民币/每月
全职
1~3年
刷新于 1 年前
42 查看
2 申请
香港
分享
工作职责
Job Responsibilities
Responsible for establishing and maintaining good relationships with customers, enhancing customer satisfaction and loyalty through effective communication and interaction;
Deeply understand customer needs and feedback, actively deal with customer inquiries, complaints and suggestions, to ensure that customer problems are solved in a timely and professional manner;
Regularly communicate with customers by phone or face-to-face, collect customer information and market dynamics, and provide valuable suggestions for the company's product and service improvement;
Coordinate internal resources to ensure the smooth progress of customer orders, contracts and other business processes, timely follow-up and feedback on the progress of orders;
Responsible for the maintenance and updating of the customer relationship management system to ensure the accuracy and completeness of customer information;
Participate in the planning and execution of customer activities, such as customer meetings, product presentations, etc., to enhance the company's brand image and market influence;
Maintain close cooperation with other departments to ensure cross-departmental collaborative solutions to customer needs;
Pay attention to industry dynamics and competitors' situation to provide information support for the company's market strategy adjustment;
职位要求
Requirements
Bachelor degree or above, preferably in marketing, business management or other related majors;
At least 1 year of experience in customer relationship management or related work, familiar with customer relationship management process;
Good communication skills and service consciousness, able to patiently listen to customer needs and actively solve problems;
Teamwork spirit and stress resistance, able to adapt to a fast-paced work environment;
Proficient in the use of office software and customer relationship management systems;
Have a good understanding of the market and industry, with keen market insight and analytical ability.
相似的职位
搜索你理想的职位
职位类别
城市或国家
也看过
Administrative Manager (Thai National) - Factory Setup & Operations
120000 泰铢~200000 泰铢/每月
全职
泰国
GEOR Global Recruitment (Shenzhen) Ltd.
保存职位
猎头职位
刷新于 19 小时前
Business Assistant
25000 人民币~30000 人民币/每月
全职
苏州
FHS Intelligent Technology Co., Ltd
保存职位
0 查看
0 申请
刷新于 18 分钟前
法语翻译Traduction en français
15000 人民币~20000 人民币/每月
全职
中国
FHS Intelligent Technology Co., Ltd
保存职位
0 查看
0 申请
刷新于 18 分钟前
Limited TEFL teacher job in Shenzhen!!
15000 人民币~20000 人民币/每月
全职
深圳
Flourish Culture
保存职位
0 查看
0 申请
刷新于 1 小时前
Teach in No.1 capital!!
15000 人民币~20000 人民币/每月
全职
北京
Flourish Culture
保存职位
0 查看
0 申请
刷新于 1 小时前
Excellent beneftis TEFL teacher in Shanghai
15000 人民币~20000 人民币/每月
全职
上海
Flourish Culture
保存职位
0 查看
0 申请
刷新于 1 小时前
Teach 2-12 in No.1 metropolis
15000 人民币~20000 人民币/每月
全职
北京
Flourish Culture
保存职位
0 查看
0 申请
刷新于 1 小时前
Software Engineer -C#
15000 人民币~20000 人民币/每月
全职
上海
Shanghai Univer Technologies Co., Ltd
保存职位
0 查看
0 申请
刷新于 1 小时前
HR Recruiter(India)
15000 人民币~20000 人民币/每月
全职
其它
HXZN
保存职位
0 查看
0 申请
刷新于 1 小时前
Russian-speaking Overseas Sales
15000 人民币~20000 人民币/每月
全职
深圳
China Wesdom Fluid Technology Co., Ltd. (Z)
保存职位
0 查看
0 申请
刷新于 1 小时前