•Responsible for supervising and coordinating all activities of personnel engaged in serving food and beverages in Coffee House and Cake Shop.•Supervise and direct waiters/waitresses to conduct preparation and service. Coordinates with kitchen on daily or monthly specials and promotions.•Performs duties common to all captains or waiters and other duties as may be assigned.•Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.•Ensure adequate of supplies, materials, and requisition for general supplies.•Ensure employees properly carry out side duties. •Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.•Monitors and supervises service flow in the restaurant.•Ensure all fixtures and operating equipment is in good working condition.•Ensure good general appearance and maintenance of restaurant working areas.•Attends to guest complaints, requests or inquiries regarding food and services•Trains personnel according to established procedures; Conducts orientation of all new employees and ongoing training of all staff.•Ensure grooming and general appearance of staff conforms to Hotel standards•Makes frequent suggestions to Management in reference to restaurant general operation and F&B promotion. •Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.

Bachelor's degree.Have hotel working experience. Can speak a little basic Chinese.