• Responsible for the management, oversight, and planning of all tours and Tour Guide shifts. • To contact the tour guide. • Management, construction of the schedule of coverage, hiring, training, quality control all while supporting the unity and development of the team.• Familiar with the company's products, route, tour style, clients. Must keep in touch with company’s tour guide.• Itinerary planning, and assistance with step-on tours as needed/requested.• Manage, Recruit, Group Tour Guides/Program – staff tours, Guide Training, maintain training materials, and update as needed.• Understand in concerned rules and regulations and has basic knowledge in rules and regulation for each travel destination.• Validity of information disclosure on the company’s website and updated the information to the tour guide.• To control and supervise overall site/office activities and liaise with client's representatives, suppliers and subcontractors.• Check tour guide, arrange tour guide. Report to manager.• Work with Sayama Travel Group Asia Attractions to develop specific promotions, events, and recognition program.• Help tour guide confirming customer names with airlines/hotels.• Collecting, evaluating and responding (as appropriate) to customer feedback.• Producing brochures and internet-based information, Provide details of guide roster.• Providing pricing information to tour guide.• Construct and maintain an up-to-date schedule of tour coverage.• Ensure that all tour data is recorded in the Tour Guide book in a timely manner.• Assist in the scheduling and planning of mandatory tour guide meetings.• Assist product to Asia develop Sayama Travel Group Tour/program itineraries for target tour groups.• Be able to work in Thailand.

• Chinese nationality or Thai nationality. Able to travel within Thailand.• Bachelor’s Degree in Tourism or Marketing related fields (advantage).• Knowledge of key holiday destinations. Excellent interpersonal skills. Customer service skills. Organizational skills. Commercial awareness. Good time management skills.• The role requires excellent written and verbal Chinese, English and Thai skills. • Multilingualism and language skills. Good command of written and spoken Chinese, Thai and English. • Minimum 3 year sales experience with Travel Agency or Hospitality Industry. • Proficient with use of computers including Microsoft Office and Internet. • Good documentation management skills. • Having experiences in Chinese speaking Asia country is an advantages. • Strong organizing and coordinating skills. • Able to perform multitasking and finish work within team. • Good personality and attitude, service mind, energetic and able to work under pressure as a team. • Cooperate with Project team, be responsible for meeting all groups; VIP / luxury / incentive clients. • 5 ½ Working days.