Daphne

Head of Global Retail Excellence
销售经理/主管住在 新加坡国籍 新加坡
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工作经历

  • Head of Global Retail Excellence

    Dyson
    2025.02-至今(7 个月)
    5 years 7 months
  • Head of Retail Excellence

    Dyson
    2023.06-2025.03(2 年)
    (1 year 10 months) Lead diverse team of 9 covering store design & build, training & development and retail performance marketing in developing and executing end-to-end retail strategies for 80+ stores nationwide, managing a multimillion-pound budget to enhance in-store experiences and consumer journeys.
  • Global Senior People & Training Manager

    Dyson
    2021.06-2023.06(2 年)
    (2 years 1 month) Led global taskforce of 70+ trainers to optimise people productivity and efficiency for 4K employees across 19 markets by adopting formalised instructional design framework incorporating MSP and NPS experience metrics and commercial metrics (UPT, AUR and CVR) as training KPIs to improve performance and accountability.
  • Yoga Instructor

    Yoga Movement
    2017.01-2022.04(5 年)
    (5 years 4 months)
  • Regional Training Manager, APAC

    Dyson
    2020.02-2021.06(1 年)
    (1 year 5 months) Directed APAC & China training initiatives, collaborating with market leaders to implement transformational projects to digital platforms.

教育经历

  • Singapore Management University

    Management, Marketing, Corporate communication
    2008.01-2012.01(4 年)

证书

MBTI® Certified Trainer Certified Total Trainer Situational Leadership® II Certified Trainer ICF-Certified Associate Certified Coach (ACC)
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