Leon's 简历

Leon

French Advisor on Legal Matters

男

28 岁

其它/销售代表/客户代表/售后客服/售前客服/客服专员

住在马来西亚

国籍法国

简介

Multilingual international operations professional with experience in legal support, trust & safety, customer operations and international business development, with experience handling sensitive cases, institutional communication and multicultural environments. Currently based in Kuala Lumpur, Malaysia.

工作经历

French Advisor on Legal Matters
Concentrix Malaysia
2024.10-至今
(2 年)
Engage in dialogue with governments and government entities, law firms, and corporate stakeholders regarding French trust & safety governance matters for a leading global streaming platform. Review sensitive trust & safety cases in compliance with legal and regulatory frameworks. Conduct legal documents assessments and policy compliance reviews. Participate in recruitment processes, including evaluation and interviews.
Customer Support & Operations
Concentrix
2022.05-2023.06
(1 年)
Representative with French (for Mondelez) Managed customer support operations across phone, email and social media channels for the French market. Handled case management and follow-up procedures for sensitive and escalated situations. Supported internal operational tasks including HR interviews, intranet content verification and exceptional case handling.
International Development Officer
Engineering school CESI
2019.02-2020.08
(2 年)
Prospected international candidates Performed international business travel (Morocco, Senegal) Carried commercial and administrative follow-up Participated in exhibitions and other events in France and worldwide

教育经历

Université Paris Nanterre (France)
International Project management
2018.09-2019.09
(1 年)
Bachelor's Degree in International Project Management Additional qualification: CCEs (French Foreign Trade Advisors) certification