工作经历

• Country Contract & Commercial Manager (cum Sales Business Manager)

  Huawei

  2017.04-至今

  (9 年)

  2024.06——Present, Country Contract & Commercial Manager (cum Sales Business Manager), Sri Lanka Contract Quality Enhancement: Drove the full-cycle execution of contract quality improvement objectives, played a key role in strategic contract negotiations for major projects in Sri Lanka & Maldives, and significantly mitigated contractual and commercial risks through a structured risk management framework. Developed a comprehensive Contract Sandbox for the Carrier Customer Group and expanded it to new business domains, including Enterprise and Digital Power Customer in Sri Lanka & Maldives. Key project contributions: Sri Lanka - Dialog 5G Transaction Model Optimization, SLT Mobitel 5G Project, SLT SDN Expansion, Hutch Lanka RAN Project (Colombo). Maldives - Ooredoo BSS Transformation, Dhiraagu CBS Implementation. Sales Decision Team (SDT) Authorization & Governance: Established SDT authorization and decision-right frameworks within the Integrated Transformation initiative, empowering SDT to drive project decisions from strategic, competitive, financial, and risk perspectives; co-developed the autonomous decision white paper and actively participated in SDT proactive operations. Sales Management: Took full ownership of end-to-end sales order tracking operations, improved forecast accuracy by building structured predictive analytics models and achieved 41% YoY growth in sales order; led key project risk identification and closed-loop management, and strongly supported the office (including Sales Project Operation & Customer Relationship Management) in exceeding business targets through proactive engagement with delivery team and efficient collaboration with the Key Account Dept. Process Governance & Compliance: Oversaw end-to-end LTC process governance and compliance operations, established key internal control risk prevention frameworks, and enhanced operational efficiency in PO registration and billing triggers via centralized shared service mechanisms. 2019,07——2024.05，Contract and Commercial Manager (Asia Pacific Region)，Thailand. Transaction Architecture Development: Drove the establishment of an end to-end integrated transaction architecture for 26 customers across the Asia Pacific region, coupling the full lifecycle from sales lead generation to PO execution and invoicing, increased customer reliance by aligning business processes with system platforms, and reinforced long-term strategic partnerships. Contract Fulfillment Management: Oversaw contract closure processes, ensured all post-signing assumptions and follow-up actions were fully executed, and built and operated the Contract Framework Sandbox to enable smooth contract execution. Sales Decision Team (SDT) Operations: Organized regular SDT operation meetings and efficiently coordinated cross-functional departments (Sales, Product, Marketing, Finance, etc.) to drive the implementation of SDT authorizations across the Asia Pacific office. Established clear decision-making guidelines, ensuring efficient and accurate use of decision rights. Key Project Contributions: Thailand True-DTAC Wireless Network Merger: Supported bidding and commercial preparation for the network integration project. Philippines PLDT Historical Backlog Clearance: Assisted in clearing historical project backlogs to accelerate accounts receivable (AR) recovery and improve operational efficiency. Myanmar MPT Master Framework Renewal: Conducted risk identification and drafted contracts to support framework renewal negotiations. 2017.04——2019.06, Contract Management Specialist, Malaysia. Billing Management: Responsible for end-to-end billing processes for key customers in Malaysia, including Celcom, Digi, TM, Webe, and UMobile. Key contributions included successfully supporting the closure of major projects such as Webe LTE Phase II and Celcom RAN Phase I, and reducing overall revenue billing discrepancies by 80% within six months.

教育经历

• Universiti Putra Malaysia

  Bachelor of Economics, Business Economy

  2013.09-2017.06

  (4 年)

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