1.Scheduling and Routing: I assign up to 10 drivers and vehicles (Port Drayage and Container Deliveries) to delivery routes based on package volume, delivery time windows, and vehicle capacity. 2.Communication: I have excellent communication skills to interact with drivers and customers professionally and helpfully. 3.Data Management: I track delivery metrics and generate reports to identify areas for improvement in efficiency, safety, and customer satisfaction. 4.Problem-Solving: I can quickly identify and resolve problems during delivery, such as traffic congestion, vehicle breakdowns, and other logistical challenges. 5.Customer Service: I can respond to customer inquiries and concerns in a timely and professional manner, ensuring that all issues are resolved to the customer's satisfaction. 6.Instruction: To know to instruct any business-related information to the company branch in China 7.Maintenance: Maintain and raise the Company Amazon Carrier Central account to TCMT Program (Toppest Tier in account levels) Show less