Yuri's 简历

Yuri

Administration & Operations Manager

男

33 岁

销售代表/客户代表/大客户销售/客户经理/销售行政/内勤/商务经理/主管/售前技术支持/售后技术支持/解决方案/客户成功/人力资源专员/助理/人力资源经理/主管/招聘总监/人力资源总监/员工关系/英语翻译/西班牙语翻译/意大利语翻译/售前客服/售后客服/网络/在线客服/客服专员/客服经理/主管/客服总监/行政总监/行政经理/主管/办公室主任/UI设计/用户体验设计/用户研究/视觉设计/网页设计/后端开发/前端开发/人工智能/机器学习/IT支持工程师/桌面支持/系统工程师/IT总监/经理/主管

住在意大利

国籍意大利

简介

I am an AI Engineer Specialist and automation specialist and operations manager with 10+ years of experience across technical support, customer service, and business administration. Currently overseeing administrative processes and strategy for a construction company (5% shareholder). Experienced in designing and deploying AI-based automation systems that streamline workflows and enhance productivity for both companies and independent professionals. With an IT background and strong communication and client-facing skills, I am passionate about technology and innovation. I aim to leverage AI and automation to optimize business operations and enhance decision-making efficiency across diverse industries.

工作经历

Administration & Operations Manager
Bios Fuerteventura s.l.
2024.01-至今
(2 年)
• Administrative and organizational management • Supplier and client relationship management • Procurement and logistics coordination • Budgeting and cost control • Invoicing and financial documentation • Quotation and tender preparation • Problem-solving and multitasking • Communication and negotiation skills • Knowledge of construction workflows and materials • Attention to detail and accuracy under pressure • Proficiency with office and accounting software (e.g., Excel, ERP systems)
AI Engineer and Automation Specialist
Freelance
2024.01-至今
(2 年)
• AI-driven process automation • Machine learning & data analysis • Prompt engineering & LLM integration • API integration & automation tools • Natural Language Processing (NLP) • Data pipeline design. • Workflow optimization • Cloud platforms & deployment • No-code / low-code automation • Project management & cross-team collaboration • Technical documentation & reporting • Continuous learning mindset
Customer Technical Support Specialist
Circana s.l.r.
2022.04-2024.01
(2 年)
• Backoffice support • IT Technician • Project management • Troubleshooting tickets • Customer Service • Ticket management
Service Delivery Specialist
Klarna AB Bank
2022.01-2022.04
(4 个月)
• B2B Service & Support (financial and technical) • KYC Bank Checker • Salesforce and Jira CRM for tickets