1. According to the company's language policy, provide support and assistance to customers in Spanish or English. 2. Handle customer inquiries and requests related to products or services, including troubleshooting, returns, replacements, and refunds. 3. Must possess strong communication skills, including listening and speaking abilities. 4. You should have a thorough understanding of the company's products and services, and be familiar with customer service best practices. 5. High adaptability is required. 6. Familiar with Mexican culture and customs in order to better understand and meet customer needs.

1、Strong communication skills in Spanish and English and a good understanding of the company's products and services are required. 2、At least two years of customer service experience is required, demonstrating a high degree of adaptability and the ability to work well under pressure. 3、Ability to work a flexible schedule, including weekends and holidays, as well as the ability to travel to customer locations as needed. 4、Computer skills required, including familiarity with Microsoft Office and other customer service software. 5, Strong customer service skills and ability to deal with people.