Senior Operation Engineer

9~10K 人民币/每月

全职
3~5年
刷新于 1 年前
277 查看
44 申请
美国
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工作职责
Provide technical support via Microsoft platforms (Teams/SharePoint), ensuring SLA compliance; Conduct root cause analysis (RCA) and manage defect tracking in Azure DevOps (ADO); Develop scripts (PowerShell/Python) to automate ticket handling and synchronize ADO workflows; Monitor service health with Azure Monitor/Log Analytics, build dashboards, and maintain runbooks; Deliver user training, documentation, and drive platform improvements.
职位要求
3+ years in IT support/SRE with expertise in Microsoft tools and Azure services (Monitor/ADO); Proficient in scripting for automation (e.g., ticket categorization, API integration); Familiar with ITIL processes and REST API tools (Postman/Insomnia); Fluent English for global support, ITIL/Azure certifications preferred.
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