Job Responsibilities: 1. Communicated with customers in Spanish by telephone, and completed customer information consultation; 2. Responsible for answering customer inquiries, answering after-sales questions, and recording customer inquiries and complaints; 3. Responsible for contacting and reporting customer feedback to relevant departments; 4. Follow up service, establish and maintain good customer relationship; 5. Manage customer information and update customer database in real time; 6. Complete other tasks assigned by the leader。

Job Requirements: 1. Telephone customer service experience is preferred; 2. Proficient in Office software and good text organization ability; 3, Good at learning and accepting new things, innovative spirit and passion, can work under pressure; 4. Rigorous in work, strong sense of responsibility, strong communication and execution skills, good service consciousness and team spiritManage customer information, update customer database in real time; 5. Complete other tasks assigned by the leader。