Job Responsibilities: Communicate with clients using French/German/Spanish/Italian through email, online, and voice formats. Assist clients with inquiries related to logistics, returns and exchanges, and after-sales technical support for smart home products (such as robot vacuums, floor scrubbers, hair dryers, and other small appliances) on Amazon's official website and overseas e-commerce platforms, providing them with accurate and comprehensive service. Analyze customer needs through communication, and enhance customer satisfaction through efficient and accurate responses and professional service. Provide timely feedback on issues discovered during service and actively propose improvements and suggestions. Working hours: 15:00-24:00 during daylight saving time (16:00-1:00 during standard time). Work five days and rest for two days. Benefits: Provide social insurance and housing fund upon employment, and supplementary commercial insurance after 12 months. Annual salary adjustment in July and August, promotional salary adjustments, and special salary adjustments. Enjoy 5-15 days of paid annual leave in addition to statutory holidays (5 days in the first year prorated based on hire date, 10 days in the second year, 15 days in the fourth year, capped at 15 days), birthday leave, etc. 10 days of sick leave per year. Annual physical examination. Thirteenth-month salary.

Fluent French Good communication skills Good learning ability Can work at China