简介

工作经历

• Manager, HR Business Partner

  i-PRO

  2022.03-2026.07

  (4 年)

  Act as a strategic HR consultant and change agent to leadership and management, aligning HR strategy with business objectives and driving organizational performance. Lead the planning, implementation, and management of key HR initiatives across the business unit (e.g., annual review cycles, engagement surveys). Facilitate and manage the full cycle of performance management (goal setting, quarterly reviews, year-end evaluations), ensuring fair and consistent processes that drive high performance. Provide direct coaching and consulting to managers and leaders on team effectiveness, communication, conflict resolution, and leadership development. Collaborate with the Talent Acquisition team and hiring managers to define recruitment needs, ensure an effective interview process, and advise on competitive offers. Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations while ensuring compliance with all policies and legal requirements. Develop, implement, and analyze employee engagement strategies and action plans stemming from survey results, promoting a positive and productive work culture.
• HR Deputy Manager (HR Business Partner)

  Applied Optoelectronics, Inc.

  2016.05-2022.03

  (6 年)

  Business partnered with leadership to create a monthly incentive program for production line employees which improved production line units’ on-time delivery rate to 95% and individual staff’s yield rate to 99.9%. Revised non-exempt employee selection processes which led to an increase in the new non-exempt staff’s selection ratio from 20% to 46%, and an increase in the retention rate from 40% to 80%. Reinforced new hire onboarding and care program which improved the new staff satisfaction rate to 100%. Redesigned the leadership development program which increased learner’s satisfaction level of reaction and learning aspects from 4.5 to over 5. Developed annual employee engagement survey and pulse survey to assess levels of engagement level, used results to identify and analyze the root causes that improved engagement level. Launched an individual development process to assist employees in career and professional development. Implemented a study group initiative which fostered personal and professional development, enhanced communication among employees and increased employee engagement. Coached business leaders on performance management best practices including disciplinary action and corrective plan programs, which improved employee performance and productivity.
• Relocation

  Career Break

  2014.01-2015.01

  (1 年)
• Human Resources Senior Manager

  Damco, Part of A. P. Maersk Group

  2010.01-2013.01

  (3 年)

  Oversaw the HR Department. Maintained partnership with labor union and acted as a liaison to manage the union negotiations and grievances. Transformed recruitment and selection strategies and new employee on-boarding and orientation programs, which reduced averaged time-to-fill by 25% and improved new employees’ retention rate in the first 6 months to 100%. Facilitated employee engagement initiatives, analyzed results and recommended actions which increased employee engagement results in the Finance Department from 25% to 75%. Simplified organizational development projects (offshoring, outsourcing and restructuring) which decreased resistance from employees and labor unions. Managed annual performance management cycles, talent review and individual development plan programs with a 100% completion rate by a defined deadline. Initiated the internal knowledge sharing program resulting in a 13% increase in the number of employees reporting they had been effectively trained with supplementary learning resources. Conducted annual salary benchmarking, reviewed all job descriptions, designed and implemented annual merit increase matrix, sales incentives and performance bonus program to ensure equality and fairness throughout the organization. Partnered with the global HR project team to implement the SAP HR system, and modified HR processes to be more efficient.
• HR Project Consultant

  Mead Johnson Nutrition

  2009.01-2009.01

  Partnered with the global HR system project manager to implement the Sapien system and transform the HR processes. Implemented electronic processes for employee self-service, workforce planning, staffing and hiring in order to improve efficiency. Upgraded operations for leave management, compensation administration and HR analysis reporting.
• HR Manager

  Chubb

  2005.01-2008.01

  (3 年)

  Led operations of the HR Department. Bridged management and employee relations by addressing demands, grievances and other issues. Facilitated and supported organizational change and development projects and developed recruitment strategies with diverse sources to build the talent pipeline. Lowered newly hired telemarketer turnover rate to 13% by introducing a new salary structure and monthly incentive program along with the development of a standardized onboarding and orientation process. Established a training roadmap by job function which provided career objectives to employees. Created a rewards program to motivate employees in acquiring professional certification that elevated employee certification rate to 100% within a year.
• HR Generalist

  Prudential Assurance

  2003.01-2005.01

  (2 年)

  Supported finance, marketing, and partnership distribution division to drive and implement HR programs and provided coaching and counseling to managers and employees in the areas of workforce planning/budgeting, talent acquisition, succession planning, performance management, talent development and employee relations.
• Compensation and Benefit Administrator

  HSBC

  2001.01-2003.01

  (2 年)

  Administered monthly payroll operation; analyzed total reward data for reporting; maintained HRIS; and operated job analysis and evaluation processes.
• Professional development

  Career Break

  1999.01-2000.01

  (1 年)
• Personnel Officer

  Grand Hyatt

  1996.01-1999.01

  (3 年)

  Processed payroll and maintained the employee database regarding any status of change and salary. Reinforced payroll service performance and improved upon the payroll system. Supported recruitment initiatives, including campus recruiting events. Organized, coordinated and executed employee relation-related activities to improve employee engagement.

教育经历

• University of Houston

  Master of Science (MSc) Human Resources Development
• The University of Manchester

  Master of Science - MS Human Resources Management
• Chungyu University

  Bachelor's degree

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