工作经历

• KEY ACCOUNT MANAGER DACH

  Ecovacs Europe GmbH

  2022.07-2024.09

  (2 年)

  Support for key customers in the DACH region; conducting negotiations, upselling and conflict resolution. Responsible for the customers Buying-Groups Expert, Euronics, Aldi and Lidl Development of customised strategies to increase sales and long-term customer loyalty. Close cooperation with internal departments; optimisation of processes and development of solutions. Participation in trade fairs and events for market positioning; building a strong network. Conclusion of annual target agreements based on KPIs 6-month forecast planning recalculated every new month Action planning and application for SOA's via Salesforce Close coordination with key customers for joint action planning and placement of offers in the individual houses Managed and expanded key accounts in the DACH region Developed and maintained relationships with key clients Negotiated contracts and agreements with key stakeholders Analyzed market trends and competitor activities to identify growth opportunities Provided strategic recommendations for achieving sales targets Collaborated with cross-functional teams to ensure customer satisfaction Prepared and presented sales reports to senior management Implemented customer success initiatives to enhance client retention
• FMP FIELD MANAGER

  Pact Sales GmbH

  2022.03-2022.07

  (5 个月)

  Team management and technical and sales guidance for sales partners Controlling, reporting and analysing the results achieved using the dened KPIs to develop measures and manage the assignments Developing and implementing new sales measures and managing sales activities between the market and Telefonica Support with market and sales expertise Motivation, training and coaching of sales partners Planning and moderation of events in the sales region Experience in the planning and realisation of promotional campaigns Successful coordination of a team to increase product sales Comprehensive knowledge of brands and products Strong customer relationship management and communication skills in various situations
• AREA SALES MANAGER

  Mobilcom debitel GmbH /Freenet AG

  2009.08-2022.02

  (13 年)

  Area Manager Specialist Retail for the south-east postcode area 90-93 and 95 at mobilcom-debitel GmbH; since 2015 new area postcode all of Bavaria with the exception of postcode 95 Key aspects: Support and expansion of customer relationships in the region for which you are responsible Product responsibility in the South-East region for DSL and LTE, Smarthome and "my advertising" Responsible for achieving sales targets in the area Expansion of sales development in the region for which you are responsible Planning advertising campaigns and monthly promotions with the individual partners Implementation of corporate strategies with retailers Conclusion of annual target agreements Strategic planning and realisation of various campaigns together with the sales representatives of the network operators. Independent management of the region with reporting to the responsible regional manager Accounting for advertising measures and target agreements Independent management of regional budgets for advertising and increasing sales Training of dealers in the various systems of the mobilcom and debitel landscape Representation of mobilcom-debitel in the region for which you are responsible in all matters Working from the home oce with quarterly regional meetings and meetings at the Büdelsdorf headquarters Planning and realisation of promotional activities at the specialist retailers Planning and implementation of new promotional oers and training / presentation for the introduction of new tariffs Organisation and implementation of dealer get-togethers in the region Accompanying specialist dealers at special mobilcom-debitel events and incentives Practical days in sales directly at the partner's POS Interface between retailers and mobilcom- debitel Strong brand-building within the specialised trade Organisation and implementation of projects in key account business Successful acquisition of new customers and development of sales strategies Implementation of sales promotion measures and increase in turnover Management of training courses and workshops for sales teams Analysing market needs and deriving recommendations for action for management
• Key Account Masnager

  Ti me Trax GmbH / HTC Europe ,

  2008.08-2009.08

  (1 年)

  Support and expansion of customer relationships with 124 MSH markets in southern Germany Negotiation at management/division manager level Expansion of sales development in the region for which you are responsible Preparation of presentations and training documents for industry partners and retail customers Organising various training courses to increase sales in the individual stores Conclusion of annual target agreements Strategic planning and realisation of advertising campaigns, also together with industry partners such as Debitel Mobilcom, T-Mobile, Vodafone etc. Presentations at various events such as in- house exhibitions, VB meetings of the individual operators, roadshows Separate support for special networks Customer support at trade fairs and other events Various workshops, including at the TFK dealer conference in Austria Representation of HTC throughout southern Germany in the retail sector Working from home with monthly meetings at HQ or other cities Planning and realisation of promotional activities in various MSH stores Partial representation of HTC at MSH management level Strong brand-building within MSH and various distributors Development and implementation of sales strategies and long-term customer management Creation of sales-promoting measures and analyses for optimised processes Conducting negotiations and concluding contracts to increase sales and customer satisfaction
• Key Account Manager

  Brightpoint Germany GmbH

  2008.02-2008.08

  (7 个月)

  Support for 41 Media and Saturn stores in southern Germany Expansion of customer relationships Expansion of sales development in the region for which you are responsible On-site customer support Customer support at trade fairs and events Planning promotions Conclusion of annual agreements Intensive liaising with the manufacturers' sales representatives, in particular Samsung, Falk Interactive, SonyEricsson and HTC Organising training courses and holding dealer get-togethers in the region with the respective markets Professional presentation of new products and solutions for individual customer requirements. Building and maintaining long-term customer relationships through regular contact and customer satisfaction analyses. Organising training courses for internal teams and customers on new products and technologies.
• Area Sales Manager

  NT Plus AG

  2005.11-2007.07

  (2 年)

  Successful management of sales activities in the Southern Germany region. Expanding the customer base and increasing sales figures in the region. Planning and implementing eff ective sales strategies for the sales area. Working closely with sales teams to achieve sales targets in the region.
• Office and Field Sales

  MTC GmbH

  1999.05-2005.09

  (6 年)

  Key account management for the network operators E-Plus and O2 Dealer support Personnel responsibility for sales and logistics employees as deputy sales manager Acquisition of new customers in Europe Acquisition of new B2B customers and dealers Project business Maintenance of existing customers Development of new sales territories Acquisition of new NOKIA service partners in southern Germany and support and monitoring of service partners Creating customised off ers for private and business customers Planning, organisation and implementation of shop-in-shop solutions and concepts Planning and realisation of promotions and sales campaigns Inventory monitoring and analysis Procurement of goods Assortment maintenance and adjustment and creation of new marginal assortments Planning and realisation of monthly promotions with various network operators Analysing sales Profi tability analyses Calculating margins and prices Negotiating conditions and target agreements with retailers and suppliers Responsible for projects: Co-design of adverts and flyers Development of PR co-operation with an internet platform Mobile navigation "N-Gage" project (NOKIA Gaming Handheld) Research in the gamers community Coordination of hardware and soft ware purchasing Product launch in the Nuremberg metropolitan region Obtaining feedback from retailers Presentation of results to chief developer at NOKIA on the occasion of CeBiT 2004 in Hanover Successful lead generation and conversion of potential customers into existing customers Convincing sales presentations and negotiations focussing on customer needs Effective support of key accounts and development of long-term customer relationships Implementation of sales strategies to increase sales and market expansion in the target region

教育经历

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