
Nelson
Crew Manager
男51 岁酒店前台/礼仪迎宾/酒店服务员住在 印尼国籍 印尼
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简介
I am a seasoned Crew Manager and Hospitality Professional with over 15 years of diverse onboard experience across several renowned cruise lines. Throughout my maritime career, I have navigated the dynamic world of international hospitality, blending operational excellence with genuine care for both guests and crew.
I have built a reputation as a reliable, detail-oriented, and approachable professional. My experience spans luxury and premium cruise segments, where adaptability, cross-cultural communication, and problem-solving are critical to success
工作经历
Recruiter
DS RECRUITMENT SOLUTIONS2024.09-至今(10 个月)I was in charge to find talented candidates to fill in some opens positions at numbers of International CompaniesCrew Manager or Crew Purser
Miray Cruise Line2023.04-2023.10(7 个月)09 April 2023 - 10 October 2023 03 March 2000 - 09 September 2019 EDUCATION 20011992-19961991 - 1993 ACHIEVEMENTS & AWARDS Crew Manager or Crew Purser Miray Cruise Line A. CREW PAYROLL AND FINANCIAL MANAGEMENT - To manage payroll process for all crewmembersadensuring 100% accuracy of salary disbursement. B. CREW ADMINISTRATION AND DOCUMENTATION - To supervise crew documentation , veryfiying travel visa, contracts and medical certifications C. SHIP CLEARANCE AND COMPLIANCE - To coordinate port clearance operations with Clearance Officer at multiple international port of calls, liasing with Customs, Immigration and maritime authorieties. Ensuring travel documents of both crew and passengers (such as visa) are valid D. CREW WELFARE and HR OPERATIONS - To Oversee Crew Cabin assignments, to maintain proper accomodations and compliance to company policies. Maintaining Personnel records as well as handling crew insurance matters E. OPERATIONAL LEADERSHIP AT CREW OFFICE - To maintain clear communication between the Ship's operational teams and shorebase management.Running the Crew Office efficiently, attending cross departmental meetings and maintaining smooth communication between ship and shore teamsCrew Manager
Holland America Line2000.03-2019.09(20 年)A. CREW PAYROLL AND FINANCIAL MANAGEMENT - Processing Payroll, managing crew accounts, handling advances, and ensuring accurate financial report. B. CREW ADMINISTRATION AND DOCUMENTATION - Managing crew database, ensuring valid travel documents, visas (bothpassengers and crewmembers) and certification. C. SHIP CLEARANCE AND COMPLIANCE - Handling port clearance (both arrivals and departures) with Clearance officer by Liasing with government authorities, and ensuring compliance with Maritime regulation. D. CREW WELFARE and HR OPERATIONS - Overseeing Crew Cabin assignments, maintaining Personnel records and handling crew insurance matters E. OPERATIONAL LEADERSHIP AT CREW OFFICE - Running the Crew Office efficiently, attending cross departmental meetings and maintaining smooth communication between ship and shore teams Indonesian - American Association Computer Course Computer Course Microsoft Word, Microsoft Excel, Microsoft Powerpoint and InternetReceptionist
Pitagiri Hotel1997.07-1998.09(1 年)I was in charge to greetings, to check in and out, to receive payment in both cash or credit Card for all guests and other related matters to guests needs.
教育经历
Tourism and Hotel Academy of Buana Wisata Jakarta
Hospitality Industry1993.09-1996.09(3 年)I graduated from Tourism and Hotel Academy and it helped me to have many experiences at Tourism industry on board Cruise ship and hotel
语言
印度尼西亚语
母语
马来语
良好
英语
精通
证书
Indonesian - American Association Computer Course
2000.04
Associate Degree in Diploma Tourism Academy
1996.09
International English Course
1993.06
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